FAQs

  • OEM & customized: Do you provide OEM and customized service?
    Yes, we provide OEM and customized service. We can add your logo on the products and also welcome customized model.

 

  • Samples: Are samples available before we place an order
    Yes, we provide samples. Sample fee and shipping cost should be paid on your side.

 

  • Inquiry: How can I send an inquiry?
    Please turn to contact us page and then fill in inquiry table, or send us email directly. You can find our email in contact us page too.

 

  • Trade Terms: What kind of trade term do you offer?
    We offer FOB, CIF and DDU term according to your needs.

 

  • MOQ: What is your MOQ(Minimum Order Quantity)?
    Different model has different MOQ, basically we will try our best to meet your requirements.

 

  • Payment: What payment terms do you accept?
    We accept:
  1. Paypal for only sample order.
  2. T/T: Telegraphic Transfer(wire transfer).
  3. Western Union.

 

  • Shipment: How do you ship the goods?
    We can ship:
  1. By sea to your destination seaport;
  2. By air to your destination airport;
  3. By courier to your destination address.

Shipping cost and shipping period will be different for different shipping methods.

 

  • Lead time: When products will be ship out once order placed?
    Production will be arranged at soonest once payment confirmed. Delivery time will be different for different product, quantity and different service. Normally it will take about 30~50 days accordingly.